Our Approach
At Zerbe Financial, relationships have always come before transactions.
When you work with us, you're never handed off to a call center or treated like another policy number. You'll work directly with professionals who take the time to understand your goals, answer your questions, and remain available long after the paperwork is complete.
Whether you're enrolling in Medicare for the first time, protecting your family's future with life insurance, or exploring guaranteed retirement income strategies, we're here to make the process clear, comfortable, and confidence-inspiring.
We believe the best advice begins with listening.
Why Clients Choose Zerbe Financial
- Independent guidance tailored to your needs
- Clear explanations without confusing industry jargon
- Ongoing support whenever life changes
- Local professionals who genuinely care about their clients
- Long-term relationships built on trust
The People Behind the Work
Our Team
Founder | Retirement Planning Specialist
Suzannah Zerbe
Helping people make confident insurance decisions is more than a career. It's a commitment to serving individuals and families during some of life's most important transitions.
Suzannah specializes in Medicare planning, retirement income solutions, life insurance, and long-term care planning. She believes every client deserves personalized guidance, honest answers, and an advocate who puts their interests first.
Her goal is simple: make insurance easier to understand so clients can feel confident about the future.
Client Services Specialist
Sally Kennedy
Behind every exceptional client experience is someone who keeps everything running smoothly.
Sally helps ensure appointments, applications, and ongoing service requests are handled with care and attention to detail. She enjoys getting to know clients personally and making every interaction welcoming and stress-free.
Director of Community Outreach
Billie Holiday Zerbe
Billie Holiday is a Pitbull/Boxer mix who was adopted by Suzannah Zerbe and her family at two years old. Billie spent three years helping her family rehab wildlife and enjoying the finer things in life — like fluffy pillows and puppy sundaes — before deciding to join the family business (part-time).
She takes her role seriously, making sure to greet every guest with a smile. Billie checks on each team member, offering cuddles and stress-relieving breaks multiple times per day. She has even been known to cuddle a few clients!
The Client Experience
What You Can Expect
When you become a Zerbe Financial client, great service doesn't end when the paperwork is signed.
- A relaxed, no-pressure conversation
- Education before recommendations
- Solutions designed around your goals
- Continued support after enrollment
- A trusted resource you can call whenever questions arise
Our Promise
We understand that insurance decisions can feel overwhelming. That's why we promise to treat every client the way we'd want our own family to be treated — with honesty, patience, respect, and genuine care.
Our success isn't measured by the number of policies we write. It's measured by the confidence our clients feel when they leave our office.
Get Started
Let's have a conversation.
Questions today can become confidence tomorrow.
Whether you're enrolling in Medicare, protecting your family, or preparing for retirement, we're ready to help.
Schedule Your Complimentary Consultation